Consider this your all-in-one, "what are your turnaround times for x?" documentation. In this article, we'll go through everything from new client opportunities to onboarding, and everything in between.

All turnaround times below begin at day 0. For example, if something has a 2 day turnaround time and a request is made on Tuesday, it will be done on Thursday, with Tuesday being day 0, Wednesday being day 1, and Thursday being day 2.

Insertion Orders

5 business days
The IO turnaround times begin the day access is received. The 5 business days noted here is for all Paid Media campaigns. For a full timeline on campaign startup after IO submission, check out the section in this article.

Revisions

2 business days
Revisions include budget changes and creative swaps.

Communication

1 business day
Any question asked through Teamwork will receive a response from your Account Manager or Account Administrator within 24 hours at the absolute most.

Market Opportunity Assessment

2 business days
All information needed to complete the MOA needs to be provided for day 0/our turnaround times to begin.

Strategic Recommendation

5 business days
All information needed to complete the Strategic Recommendation needs to be provided for day 0/our turnaround times to begin.