Billing policies and payment options


Select the following that best describes what you're looking for:



When invoices go out

Invoices will be sent to your agency by the 5th business day of the month.



What's included on the invoice

Your invoices will include the following:

  • Billing for all accounts that were active the previous month

  • All sales support and a la carte items ordered the previous month

  • Performance dashboard fees

  • Launch fees for any new channels/accounts that launched in the previous month



When payments are due

Payments are due on a net 45 basis, with the first day of the month starting the pay period. Payments will therefore be due by the 15th of the following month.

Note that the Conduit Connection Retainer is automatically drawn payment method on file on the first of every month as long as your agency is partnered with Conduit.



Payment method options

Your agency has the option to pay your recurring Conduit Connection retainer with ACH or credit card. ACH is typically recommended as those paying through this method will not incur a fee, while agencies paying via CC will incur a 2.95% fee.



How you'll be billed

The billing structure will depend on the channels/services you're running.

  • Paid Media: billed on a management fee or flat rate (depending on the account tier)

  • Programmatic: billed on a CPM

  • Organic Media: billed on a flat rate

For a full review of our billing structure, with examples, click here.


Was this article helpful?